Payment plan offer is available until 28 May at midnight.
You have the chance to purchase any tickets or services from our webshop in instalments and pay for them over 2 months.
Let’s see how the whole process will look like:
1. If you add tickets and items to your basket over the total value of € 100, you will be able to select the “Payment plan” payment option during your checkout in the webshop. If you do so, all the details of your payment plan will be listed. At the end of the checkout you will only need to pay for the first payment part.
2. After the successful transaction the remaining payment parts will be withdrawn from your bank card monthly. The same bank card is used for the transaction, so please make sure it will be ready for the payments. If any of the payment parts cannot be withdrawn from your card, we will send you 2 reminder emails before taking any actions.
3. If everything goes as planned, and all the payment parts are paid, we will send your tickets and items you bought via email.
What if you change your mind?
You may withdraw from the purchase by sending an email to [email protected] after the first, but before the last payment has been made. In this case we will reimburse the amount of your already made payments on your bank card used for these transactions (except the total amount of the handling fee, as retention money).
What if you cannot pay all parts?
If the payment parts cannot be withdrawn from your bank card when it is due, then we inform you in email, and try to withdraw them from your bank card three days later. If the second attempt is also unsuccessful, then we inform you again in email, and try to withdraw them from your bank card a further three days later. After the third unsuccessful attempt Netpositive may decline the purchase. If the payments can no longer be withdrawn from your bank card because of reasons beyond your control (e.g. the card has expired) but you would still like to continue to make the payments you can complete the process through paylinks or bank transfers. For exact details please contact us at [email protected] and we’ll inform you about what you have to do exactly.
In case you have any further questions regarding the payment plan, please let us know via email. Please also note that these are just guidelines to help you. Our GCTC is available here in case you would like to check legal terms and conditions of your purchase.